Was there in choice in the matter?

Yes, it's true, when you buy fries at Burger King, there is no choice - the option boxes are already filled in for you.

I wanted mine cold - and not fresh, thank you.

Again, wherever you look, your culture is reflected. Americans need to be told that their fries are hit, fresh and crispy. In Belgium, fries come traditionally in a paper wrap - without anything printed on it. In Kenya, they'd come on a plate. (To-go there is not as much of an option.)